Our shopping cart works like any other cart. Put the items in the cart and checkout. If you would like to email your order in or there is a problem with the site's cart, please email your order to firstname.lastname@example.org
If you shop online and then decide to make an additional order and wish to combine shipping, please contact us. We'll make every effort to combine orders and correct shipping charges.
Our fulfillment operation processes orders M-F 9am - 3:00pm EST except during a race week. Please allow 3-5 business days for order processing. Upgrading your shipping from ground freight expedites the shipping portion of your order only. After it has been completed, your order will be delivered based on the shipping method chosen during check out. We are not responsible for any lost, stolen, or damaged shipments. The buyer assumes all responsibilities of claims made with the shipping carrier.
We also offer international shipping. Please contact email@example.com to place an international order.
We respect our customers' account information as private and confidential information and will never share this with any outside affiliations or individuals. We hate spam calls and emails as much as you do.
We will gladly accept approved returns or exchanges of products 14 days from the date of receiving your order. If the received date cannot be proven (no tracking information), the 14 days will be based from its order date. Please contact firstname.lastname@example.org for additional information on how to return an item. Return items must be in new/unworn condition.
Refund amount will be the amount paid minus shipping fees. Any item that is defective will be fully exchanged and customer will not be responsible for return shipping fees. If the order is free of errors, customer is responsible for shipping fees both ways when returning or requesting for an exchange.